
Customer Support
Store Phone and Address:
High Life Smoke Supplies
25 Sheppard ave W, Suite 300
Toronto, Ontario
M2N-6S6
Email: highlifesmoke@outlook.com
SAME DAY SHIPPING FOR ALL ORDERS RECEIVED BEFORE 2 PM EST*
FREE SHIPPING AVAILABLE
Free Shipping on All Orders over 100$ Shipped to USA and Canada.
INTERNATIONAL SHIPPING AVAILABLE
We ship to every country in the world. To get a rate for your specific country please use the shipping quote calculator in your cart
We offer FREE INTERNATIONAL SHIPPING on orders over 300$. Some Countries might not qualify. Please see shipping quote in your cart.
DELIVERY TIME
It usually takes 1 to 5 Business days for all North American orders to arrive to your door depending on the destination
Express and next day delivery also available at checkout
TRACKING INFO
You will receive a tracking number in your email as soon as your package is shipped.
PACKAGING
All orders are prepared and wrapped with lots of care so that it gets to you in perfect condition.
We use DISCREET No Name Packaging on ALL orders.
INSURANCE
All Packages are shipped fully insured. A replacement or refund will be sent to you if anything was to happen to your package.
You need to contact us within 72 Hours of item reception for all damaged merchandise.
RETURNS AND EXCHANGES
RETURNS are accepted ONLY as long as the item is still BRAND NEW in all ORIGINAL packaging with all original labels intact and in place.
There is NO restocking fee but you need to pay the shipping back to us. You need to contact us within 72 Hours of reception of your orders to advise us you are returning some items.
You will be issued a credit to be used on our website as soon as items are received.