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Customer Support

Store Phone and Address:

 

High Life Smoke Supplies

25 Sheppard ave W, Suite 300

Toronto, Ontario

M2N-6S6

 

Email: highlifesmoke@outlook.com

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SAME DAY SHIPPING FOR ALL ORDERS RECEIVED BEFORE 2 PM EST*

 

FREE SHIPPING AVAILABLE

Free Shipping on All Orders over 100$ Shipped to USA and Canada.

 

INTERNATIONAL SHIPPING AVAILABLE

We ship to every country in the world. To get a rate for your specific country please use the shipping quote calculator in your cart

We offer FREE INTERNATIONAL SHIPPING on orders over 300$. Some Countries might not qualify. Please see shipping quote in your cart.

DELIVERY TIME

It usually takes 1 to 5 Business days for all North American orders to arrive to your door depending on the destination

Express and next day delivery also available at checkout

 

TRACKING INFO

You will receive a tracking number in your email as soon as your package is shipped.

 

PACKAGING

All orders are prepared and wrapped with lots of care so that it gets to you in perfect condition.

 

We use DISCREET No Name Packaging on ALL orders.

INSURANCE

All Packages are shipped fully insured. A replacement or refund will be sent to you if anything was to happen to your package.

 

You need to contact us within 72 Hours of item reception for all damaged merchandise.

RETURNS AND EXCHANGES

RETURNS are accepted ONLY as long as the item is still BRAND NEW in all ORIGINAL packaging with all original labels intact and in place.

 

There is NO restocking fee but you need to pay the shipping back to us. You need to contact us within 72 Hours of reception of your orders to advise us you are returning some items.

You will be issued a credit to be used on our website as soon as items are received.

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